THE POWER OF AN APOLOGY
It takes a real man or woman to apologize for a misstep. For some people, the word – apology – is not in their glossary of words. When that word is uttered, it is an admission to an error or mistake. Egotistical people have difficulties making such a statement because in their minds they are never wrong!
The two words, “I’m sorry” is too big for some people to utter.
So the question becomes: Would you rather apologize and show someone that you care or would you rather keep quiet and stroke your ego?
Your answer is very telling. It will speak even if you don’t and show … who you really are!