AN APOLOGY IS POWERFUL
It takes a real man or woman to apologize for a misstep. For some people, the word – apology – is not in their glossary of words. When that word is uttered, it is an admission to an error or mistake. Egotistical people have difficulties making such a statement because in their minds they are never wrong!
The two word statement, “I’m sorry” is too big for some people to utter.
So the question becomes: Would you rather apologize and show someone that you care or would you rather keep quiet and stroke your ego?
Your answer will be very telling. It will show … who you really are!